The Customer Group

The Customer Group provides customer research and analyzes them for business solutions. Put simply, it is about building software for you when nothing off the shelf fits.

The natural audience is companies with a specific process to automate. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

The Customer Group is based in Chicago, Illinois. Their site is customergroup.com.

Before you commit, look at portfolio relevance, who owns the code, and how they handle changes. Ask for a trial on your own data, not a canned demo.

Every review on Revaw shows how it was verified, so if you know The Customer Group well, your review carries weight here.