Professional Computing Resources (PCR)

Professional Computing Resources (PCR) is a it services and consulting company. Provides an Enterprise-level management tool that tracks, manages, and bills to assets, people, operations and workflow. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Information Services, so expect those to show up in the feature set. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Professional Computing Resources (PCR) is based in Grand Rapids, Michigan. More on pcr.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

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