ArcLight Group

ArcLight Group is an IT company that offers managed IT, cyber security, cloud, virtual CIO, IT consulting, and outsourcing solutions. The job it does: handling IT tickets, assets and changes in an organized way.

The natural audience is IT departments. Alongside the main category they mention Cloud Computing, Consulting, Cyber Security, IT Infrastructure and VoIP. As a small product team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

ArcLight Group is based in Tulsa, Oklahoma and founded in 2008. More on arclightgroup.com.

Things worth asking about: self-service portal, asset tracking, and automation. A short pilot with your real data tells you more than any demo.

The facts above come from public company records. The score will come from people like you. Used ArcLight Group? Rate it.