Bravura Software

Bravura Software Company is a leader in utility software products that are easy to use, enjoyable, and very productive. In practice that means handling IT tickets, assets and changes in an organized way.

The natural audience is IT departments. Alongside the main category they mention Cloud Computing and IT Management. As a very small product team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Bravura Software is based in Redmond, Washington and around since 2007. Their site is bravurasoftware.com.

Things worth asking about: self-service portal, asset tracking, and automation. Get the renewal terms in writing before the first invoice.

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