serviceminder.io

Here is serviceminder.io in plain terms. SaaS platform for managing and operating franchised home services. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

serviceminder.io is based in Plano, Texas and around since 2011. Their site is serviceminder.io.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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