Webroot Support

Webroot.com/safe - Enter Webroot Key Code - Webroot Install. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Alongside the main category they mention Technical Support. They are a mid-sized team, 201 to 500 people, which usually shapes who they work with.

Webroot Support is based in Washington, District of Columbia. Their site is a4webroot.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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