The HelpDesk Company

The HelpDesk Company is an IT support firm that offers network security, consulting, technical support and outsourcing services. In practice that means assessing, monitoring and responding to security threats on your behalf.

It makes the most sense for companies without a full security team. Related areas on their profile: Consulting, IT Infrastructure, Network Security and Technical Support. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

The HelpDesk Company is based in Henrico, North Carolina. You can read more at thehelpdeskcompany.com.

Things worth asking about: response times, what is included in monitoring, and reporting. Get the renewal terms in writing before the first invoice.

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