BPM BI

BPM BI is a professional services company that transforms the business, operating and technology models of clients for the digital era. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Alongside the main category they mention Business Intelligence, Cloud Data Services, Consulting and Professional Services. They are a small team, 11 to 50 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

BPM BI is based in Tallahassee, Florida. You can read more at bpmbi.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with BPM BI, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.