TrialWorks

TrialWorks is a providers of case management software for law firms. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Law Enforcement and Management Consulting, so expect those to show up in the feature set. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

TrialWorks is based in Coral Gables, Florida. You can read more at trialworks.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

If you have worked with TrialWorks, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.