Telanetix

Telanetix is a cloud-based IP voice services company providing business phone services and applications to SMBs in the U.S. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Cloud Computing and Collaboration, so expect those to show up in the feature set. As a large company team themselves (501 to 1,000 people), they tend to serve customers of a similar scale best. Bigger vendor, more process. Budget time for procurement.

Telanetix is based in Bellevue, Washington and founded in 2001. More on telanetix.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

Every review on Revaw shows how it was verified, so if you know Telanetix well, your review carries weight here.