360 Direct Access

360 Direct Access offers video chat and interpreter services in sign language for companies to serve deaf and hard-of-hearing customers. Put simply, it is about building AI products and features, often for other companies.

Who is it for? Mostly companies adding AI to a product. Related areas on their profile: Artificial Intelligence (AI), Assistive Technology, Real Time, Translation Service and Video. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

360 Direct Access is based in Orlando, Florida. Their site is 360directaccess.com.

Things worth asking about: track record, data handling, and who owns the models. Ask for a trial on your own data, not a canned demo.

If you have worked with 360 Direct Access, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.