Proponisi

Proponisi provides software solutions and professional services for the contact center and call center organizations. Put simply, it is about building software for you when nothing off the shelf fits.

Who is it for? Mostly companies with a specific process to automate. They also list Call Center and Professional Services, so expect those to show up in the feature set. They are a mid-sized team, 51 to 200 people, which usually shapes who they work with.

Proponisi is based in Southlake, Texas. Their site is proponisi.com.

Our checklist for this category: portfolio relevance, who owns the code, and how they handle changes. Get the renewal terms in writing before the first invoice.

If you have worked with Proponisi, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.