RAI

RAI provides hardware, support and professional services to oil and gas companies. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Hardware and Oil and Gas, so expect those to show up in the feature set. They are a large team, 1,001 to 5,000 people, which usually shapes who they work with. Bigger vendor, more process. Budget time for procurement.

RAI is based in Houston, Texas and founded in 1977. More on r-associates.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with RAI, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.