cityMANI

cityMANI, a mobile manicure company, allows women to make appointments in their home, office, or any other place with an on-demand iOS app. The job it does: turning support emails and chats into tickets with owners, priorities and SLAs.

It makes the most sense for support teams from two people to hundreds. Related areas on their profile: Beauty, Customer Service, iOS, Lifestyle and Mobile. As a very small product team themselves (1 to 10 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

cityMANI is based in New York, New York. You can read more at citymani.com.

Our checklist for this category: channel coverage, automation rules, and per-agent pricing. A short pilot with your real data tells you more than any demo.

Nobody has reviewed cityMANI on Revaw yet. If you use it, your rating goes first, and it takes about twenty seconds.