The Reporting Engine

The Reporting Engine offers advanced call center reporting software for contact centers. The job it does: turning data into dashboards and reports people actually read.

Who is it for? Mostly analysts and leadership teams. Related areas on their profile: Business Intelligence. They are a very small team, 1 to 10 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

The Reporting Engine is based in Orlando, Florida. You can read more at thereportingengine.com.

Our checklist for this category: data connectors, modeling layer, and viewer pricing. A short pilot with your real data tells you more than any demo.

Every review on Revaw shows how it was verified, so if you know The Reporting Engine well, your review carries weight here.