Data Systems of Texas

Data Systems of Texas is the southwest partner of the sharetec credit union system. Put simply, it is about turning support emails and chats into tickets with owners, priorities and SLAs.

The natural audience is support teams from two people to hundreds. Alongside the main category they mention Customer Service and Hardware. As a small product team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Data Systems of Texas is based in Waco, Texas and founded in 1974. You can read more at datasystx.com.

Things worth asking about: channel coverage, automation rules, and per-agent pricing. Get the renewal terms in writing before the first invoice.

If you have worked with Data Systems of Texas, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.