Charsoft Consulting

Charsoft Consulting designs and develops IT solutions for businesses that include database & web development, and online collaboration. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Alongside the main category they mention Consulting, Database, Information Services and Web Development. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Charsoft Consulting is based in Bristow, Virginia and founded in 1999. Their site is charsoft.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with Charsoft Consulting, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.