CallShaper, LLC

CallShaper is a Baltimore-based technology company that specializes in developing software for the BPO industry. The job it does: connecting machines, sensors and robots to software that controls or monitors them.

Who is it for? Mostly manufacturers and operators. Alongside the main category they mention Robotics. They are a very small team, 1 to 10 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

CallShaper, LLC is based in Perry Hall, Maryland and founded in 2002. You can read more at callshaper.com.

Our checklist for this category: hardware compatibility, uptime, and support. A short pilot with your real data tells you more than any demo.

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