SmartBot360

SmartBot360 is an AI-powered tool to help build, monitor, and control chatbots. Put simply, it is about running multi-step campaigns that react to what people do.

Who is it for? Mostly marketing teams with more than one channel. Alongside the main category they mention Artificial Intelligence (AI), Chatbot and Marketing. As a very small product team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

SmartBot360 is based in Riverside, California and founded in 2014. You can read more at smartbot360.com.

Our checklist for this category: CRM integration, lead scoring, and how fast the learning curve is. A short pilot with your real data tells you more than any demo.

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