JGroup Consulting

JGroup Consulting provides IT management, infrastructure monitoring, consulting, and technical support services. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Consulting, IT Infrastructure, IT Management and Technical Support, so expect those to show up in the feature set. They are a very small team, 1 to 10 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

JGroup Consulting is based in Ramsey, New Jersey. Their site is jgroup-consulting.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with JGroup Consulting, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.