ServiceAgent
Help Desk by ServiceAgent
Overview
ServiceAgent works in help desk, which is about turning support emails and chats into tickets with owners, priorities and SLAs. Their profile does not say much more than that yet, so treat the rest of this page as a starting point.
The natural audience is support teams from two people to hundreds. Related areas on their profile: Artificial Intelligence (AI), Call Center and Customer Service.
ServiceAgent is based in San Francisco, California. Their site is serviceagent.ai.
Our checklist for this category: channel coverage, automation rules, and per-agent pricing. Get the renewal terms in writing before the first invoice.
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Key features
Call Center
Customer Service
Company
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