m.i.s support

Here is m.i.s support in plain terms. MIS Support is an IT firm that delivers technical consulting, data recovery services and cloud solutions. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Cloud Data Services and IT Management, so expect those to show up in the feature set. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

m.i.s support is based in North Miami Beach, Florida and founded in 2003. You can read more at missupport.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with m.i.s support, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.