Robust Web Services

Robust Web Services offers coaching and training for both organizational and individual adoption of a Lean-Agile attitude. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Information Services and Training, so expect those to show up in the feature set. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Robust Web Services is based in Hillsborough, New Jersey and around since 2002. More on robustwebservices.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with Robust Web Services, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.