NPI Communications

NPI Communications provides software development, telemarketing, data entry, lead generation, transcription, and quality assurance services. The job it does: building software for you when nothing off the shelf fits.

The natural audience is companies with a specific process to automate. Related areas on their profile: Customer Service, Database, Lead Generation and Quality Assurance. As a mid-sized company team themselves (201 to 500 people), they tend to serve customers of a similar scale best.

NPI Communications is based in Georgetown, Texas. Their site is npicommunications.com.

Our checklist for this category: portfolio relevance, who owns the code, and how they handle changes. Get the renewal terms in writing before the first invoice.

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