VoiceCTI Communications

VoiceCTI Communications provides computer telephony integration, Voice over IP TAPI telephony hardware and software solutions. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Related areas on their profile: Telecommunications. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

VoiceCTI Communications is based in Old Bridge, New Jersey. Their site is voicecti.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

If you have worked with VoiceCTI Communications, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.