HelpCloud

HelpCloud is an information technology firm that offers services such as tech support, system optimization and software license. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Alongside the main category they mention Cloud Data Services. As a mid-sized company team themselves (51 to 200 people), they tend to serve customers of a similar scale best.

HelpCloud is based in Lindon, Utah. Their site is helpcloud.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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