The Click IT Group

The Click IT Group provides managed IT services including IT infrastructure, hardware and software management to its clients. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Related areas on their profile: IT Infrastructure and IT Management. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

The Click IT Group is based in Chagrin Falls, Ohio. More on clickitgroup.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

If you have worked with The Click IT Group, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.