GLSS
GLSS provides services for the technology sector
Overview
GLSS provides services for the technology sector. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.
It makes the most sense for small and mid-sized companies. They also list Information Services, so expect those to show up in the feature set. They are a large team, 501 to 1,000 people, which usually shapes who they work with. At that size expect formal onboarding, documentation and a longer sales cycle.
GLSS is based in San Francisco, California and founded in 2011. More on glss.net.
Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.
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