Five Star Technologies

Five Star Technologies develops and markets printable pastes and inks used in displays, photovoltaic and microelectronic packaging. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Related areas on their profile: Electrical Distribution and Electronics. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Five Star Technologies is based in Cleveland, Ohio and founded in 1999. You can read more at fivestartech.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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