Emile

Emile is a fun SMS chatbot that helps you develop better behaviors. In practice that means answering common questions automatically and routing the rest to people.

It makes the most sense for support teams with high volume. They also list Chatbot and Wellness, so expect those to show up in the feature set. They are a very small team, 1 to 10 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Emile is based in Philadelphia, Pennsylvania. Their site is emile.chat.

Before you commit, look at training sources, accuracy on your own docs, and escalation paths. Ask for a trial on your own data, not a canned demo.

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