Tribe Alpha

Tribe Alpha develops and maintains e-commerce websites. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Analytics, E-Commerce, Technical Support, Web Design and Web Development, so expect those to show up in the feature set. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Tribe Alpha is based in Denver, Colorado and around since 2014. You can read more at tribealpha.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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