Act First

Act First offers affordable and individualized IT Service Management to government agencies, businesses, and non-profit organizations. In practice that means building software for you when nothing off the shelf fits.

Who is it for? Mostly companies with a specific process to automate. They are a very small team, 1 to 10 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Act First is based in Pleasant Valley, New York and around since 2011. More on actfirst.net.

Things worth asking about: portfolio relevance, who owns the code, and how they handle changes. Get the renewal terms in writing before the first invoice.

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