Guardian IT

Guardian IT offers IT support and management for small businesses, focusing on process optimization and infrastructure management. Put simply, it is about handling IT tickets, assets and changes in an organized way.

Who is it for? Mostly IT departments. They also list Cyber Security, IT Infrastructure and IT Management, so expect those to show up in the feature set. They are a very small team, 1 to 10 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Guardian IT is based in Bastrop, Texas and around since 2019. More on guardianit.tech.

Things worth asking about: self-service portal, asset tracking, and automation. Get the renewal terms in writing before the first invoice.

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