Serious Email

Serious Email is in the software industry, offering email-related services. Put simply, it is about building software for you when nothing off the shelf fits.

It makes the most sense for companies with a specific process to automate. They also list Email and Software Engineering, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Serious Email is based in Sykesville, Maryland. You can read more at serious.email.

Our checklist for this category: portfolio relevance, who owns the code, and how they handle changes. Ask for a trial on your own data, not a canned demo.

If you have worked with Serious Email, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.