Survey Solutions

Survey Solutions is a digital uploading and reporting system to track patient satisfaction survey results for hospitals. In practice that means scheduling, records, billing and compliance for clinics and providers.

Who is it for? Mostly practices and healthcare organizations. Alongside the main category they mention Health Care. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Survey Solutions is based in Princeton, Illinois. You can read more at mysurveysolutions.com.

Things worth asking about: HIPAA posture, EHR integration, and billing support. Get the renewal terms in writing before the first invoice.

If you have worked with Survey Solutions, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.