ZapShark

Zapshark provides API integration solutions, customized solutions, consulting, and custom software services to companies. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Related areas on their profile: Consulting, Developer APIs and Enterprise Resource Planning (ERP). As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

ZapShark is based in Benton, Arkansas. You can read more at zapshark.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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