Zahoree
infolink helps technology companies deploy data-driven CX that helps them scale
Overview
Zahoree is a help desk product. Infolink helps technology companies deploy data-driven CX that helps them scale. Put simply, it is about turning support emails and chats into tickets with owners, priorities and SLAs.
The natural audience is support teams from two people to hundreds. Related areas on their profile: Consumer Electronics, Customer Service, DIY, Internet of Things and Outsourcing. They are a mid-sized team, 201 to 500 people, which usually shapes who they work with.
Zahoree is based in San Jose, California and founded in 2012. More on zahoree.com.
Our checklist for this category: channel coverage, automation rules, and per-agent pricing. Ask for a trial on your own data, not a canned demo.
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Key features
Customer Service
DIY
Internet of Things
Company
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