YTBE

YTBE provides technology services including technical support and custom software development for small and medium-sized businesses. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Mobile Apps and Technical Support, so expect those to show up in the feature set. They are a very small team, 1 to 10 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

YTBE is based in East Hanover, New Jersey. You can read more at ytbe.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with YTBE, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.