YDial

YDial is a rural wireless internet service provider company. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Information Services, so expect those to show up in the feature set. They are a very small team, 1 to 10 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

YDial is based in Connersville, Indiana and around since 2003. More on ydial.net.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with YDial, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.