XWARE Engineering

XWARE Engineering provides mechanical engineering, electrical system design, electronics engineering, and computer software services. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Electronics and Mechanical Engineering, so expect those to show up in the feature set. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

XWARE Engineering is based in Houston, Texas. You can read more at xware-eng.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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