WorkComposer
WorkComposer is a software development company that specializes in developing time-tracking and attendance...
Overview
WorkComposer is a software development company that specializes in developing time-tracking and attendance software for remote teams. The job it does: turning support emails and chats into tickets with owners, priorities and SLAs.
It makes the most sense for support teams from two people to hundreds. They also list Customer Service, Developer Tools and Security, so expect those to show up in the feature set.
WorkComposer is based in Middletown, Delaware. You can read more at workcomposer.com.
Our checklist for this category: channel coverage, automation rules, and per-agent pricing. Ask for a trial on your own data, not a canned demo.
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Key features
Developer Tools
Security
Company
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