Wisegate

Wisegate is a practitioner-based IT research service that enables qualified senior IT professionals to freely share information. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Alongside the main category they mention Social Media. They are a very small team, 1 to 10 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Wisegate is based in Austin, Texas and around since 2007. More on wisegateit.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

If you have worked with Wisegate, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.