Wireless Business Group

Wireless Business Group offers wireless account management, device support, enterprise wireless and free wireless audit solutions. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Telecommunications and Wireless, so expect those to show up in the feature set. They are a very small team, 1 to 10 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Wireless Business Group is based in Syracuse, New York and around since 2006. More on wirelessbusinessgroup.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with Wireless Business Group, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.