Websbite

Websbite works in help desk, which is about turning support emails and chats into tickets with owners, priorities and SLAs. Their profile does not say much more than that yet, so treat the rest of this page as a starting point.

It makes the most sense for support teams from two people to hundreds. Alongside the main category they mention Application Performance Management, Artificial Intelligence (AI), Cloud Computing, Cloud Infrastructure and Customer Service.

Websbite is based in San Diego, Texas. Their site is websbite.com.

Our checklist for this category: channel coverage, automation rules, and per-agent pricing. Get the renewal terms in writing before the first invoice.

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