VoiceLog

VoiceLog is the way in call recording and verification services and also solutions from basic call recording to live operator. The job it does: building software for you when nothing off the shelf fits.

Who is it for? Mostly companies with a specific process to automate. They also list Public Relations, so expect those to show up in the feature set. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

VoiceLog is based in San Antonio, Texas. Their site is voicelog.com.

Before you commit, look at portfolio relevance, who owns the code, and how they handle changes. Ask for a trial on your own data, not a canned demo.

If you have worked with VoiceLog, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.