Vocalocity

Vocalocity is a business VoIP company providing hosted PBX services for small enterprises. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Alongside the main category they mention Telecommunications and VoIP. As a large company team themselves (1,001 to 5,000 people), they tend to serve customers of a similar scale best. Bigger vendor, more process. Budget time for procurement.

Vocalocity is based in Atlanta, Georgia and around since 2001. You can read more at vocalocity.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

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