vmware

VMware is a cloud services company that provides cloud infrastructure, cloud management, security, and networking. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Related areas on their profile: Cloud Data Services. As a very large company team themselves (5,000+ people), they tend to serve customers of a similar scale best. At that size expect formal onboarding, documentation and a longer sales cycle.

vmware is based in Palo Alto, California and around since 2000. You can read more at vmware.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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