Virtual Telephone & Telegraph

Virtual Telephone & Telegraph delivers SaaS with customizable user interfaces over a network-based directory and communications service. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Alongside the main category they mention Cloud Computing, Collaboration, Mobile and Telecommunications. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Virtual Telephone & Telegraph is based in Dallas, Texas and around since 2006. You can read more at geniusroom.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

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