Virtual Sands

Virtual Sands is a technology company that offers data, technology, enterprise and business solutions to various companies. In practice that means handling IT tickets, assets and changes in an organized way.

Who is it for? Mostly IT departments. They also list Business Development, IT Infrastructure and Technical Support, so expect those to show up in the feature set. As a very small product team themselves (1 to 10 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Virtual Sands is based in Torrington, Connecticut. You can read more at vsands.net.

Things worth asking about: self-service portal, asset tracking, and automation. Get the renewal terms in writing before the first invoice.

If you have worked with Virtual Sands, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.