Vidrio

Vidrio is an IT firm that develops solutions to optimize laser scanning microscopy processes as well as technical assistance services. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Alongside the main category they mention Consulting. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Vidrio is based in Leesburg, Virginia and around since 2014. You can read more at vidriotechnologies.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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